Electronic Check and how the process works...

Electronic Check or eCheck is the electronic process that allows merchants to receive check payments from their customers over the phone and input the payment through Elec Chk's echeck program via our website. Unlike Check by Phone...eCheck is designed for merchants who allow their sales consultants to have Internet capabilities and can access our website to input customer payments.

Merchants establish a Master account and then have the capacity to set-up as many User accounts as needed. This allows for individual sales tracking and the ability to oversee all payments entered by each User. Only the Master account is able to access our other eCheck features such as: Reports - Credit Account - View Account. The User accounts are restricted to the "Enter New Check" function only. This security feature reduces the chance for in-house fraud and protects your customers.

eCheck makes doing business a pleasure with these simple steps:

  1. Sales consultant is logged onto our eCheck system via the Internet with their username and password.
  2. Customer calls in to place an order or to make a payment.
  3. Sales consultant enters the required account and payment information from the customer and submits payment.
  4. A confirmation screens pops up and the sales consultant verifies customer information again before submitting payment.
  5. Once the payment has been submitted, it is automatically processed in 'real time'through the Federal Reserve via the ACH Network to the customer's bank for settlement.
  6. Customer's bank submits the electronic file back to Elec Chk with return codes reflecting whether the transactions have been "Cleared"or "Returned".
  7. Upon clearance of the transactions, a report is e-mailed to the merchant and funds are electronically deposited into their merchant account on the 4th business day.
  8. If any transactions are returned for "NSF", Bounce Backwill automatically resubmit them once funds have been verified by our Verification Team.
Sign up for eCheck and close more sales while increasing productivity.

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